Delete your account
Krossa · NUVEDA.AI PRIVATE LIMITED
You can permanently delete your Krossa account and all of your data at any time — directly in the app, or by contacting us if you no longer have it installed. Deletion is irreversible.
Delete from within the app (fastest)
- Open Krossa and tap your initial in the top-right to open Account.
- Scroll to Delete account.
- Confirm the two-step prompt.
Your account and all associated data are deleted immediately.
If you no longer have the app installed
Email support@nuveda.ai from the email address associated with your account, with the subject line “Delete my account”. We will verify your request and delete your account and data within 30 days.
What gets deleted
Deleting your account permanently removes everything tied to it:
- Your profile and athlete setup
- Your training plan and all scheduled sessions
- Your workouts and activity history
- Your performance metrics, goals, and readiness data
- Your reminders and notification preferences
- Your login credentials (your authentication account)
This action cannot be undone. Health and fitness data imported from Apple Health or Health Connect is removed from Krossa; it is not deleted from Apple Health or Health Connect themselves — manage that in those apps.
What we keep, and for how long
Nothing is retained after deletion. Your data is purged from our active systems immediately, and any residual copies in encrypted database backups are removed within 30 days, after which no copies remain — except where we are required to retain limited records to comply with a legal obligation.
Questions
For any questions about account deletion or your data, contact us at support@nuveda.ai. See the Krossa Privacy Policy for full details on how we handle your data.