Terms of Service

Krossa is operated by NUVEDA.AI PRIVATE LIMITED (“Nuveda”, “we”, “us”, “our”), a company incorporated in India. By creating an account or using the app, you agree to these terms. If you do not agree, please do not use Krossa.

You must be 18 years or older and legally capable of entering a contract. We ask for your date of birth when you sign up in order to confirm this. If we learn that an account belongs to someone under 18, we will close it.

If you are using Krossa on behalf of an organisation, you confirm you are authorised to accept these terms for it.

Krossa is an AI-assisted training companion. It connects to the activities you log — running, yoga, swimming, cycling, gym work — builds a training plan, adapts that plan as your training and your life change, and shows you your progress against your own past performance.

Krossa is in active development. Features may change, break, or be withdrawn, and we may limit access while we build. We provide the service on an ongoing basis but do not promise uninterrupted availability.

Krossa is not a healthcare provider, and nothing in the app is medical advice. It is not intended to diagnose, treat, cure or prevent any disease or condition, and it is not a medical device.

Consult a qualified medical professional before beginning any new exercise programme, particularly if you have or suspect a heart condition, injury, chronic illness, are pregnant, are recovering from surgery or illness, or are taking medication that affects your heart rate, balance or exertion.

Stop exercising immediately and seek medical attention if you experience chest pain, faintness, severe breathlessness, or any symptom that concerns you. Do not wait for the app to tell you to stop — it cannot see you, and it does not know how you feel.

Your training plan, session guidance and readiness insights are generated using artificial intelligence working from the data you give us. AI systems can be wrong, and can be confidently wrong. A recommendation may be unsuitable for your fitness, your health, your recovery state, your equipment, or the conditions you are training in.

Treat every recommendation as a suggestion to evaluate, not an instruction to obey. Your own judgment, and the judgment of professionals who know your medical history, always takes precedence over the app.

The quality of what Krossa produces depends on the accuracy and completeness of the data it receives. Gaps in your logged activity, an unrecorded illness or injury, or an inaccurate wearable reading will all affect what it suggests.

You are responsible for deciding whether any given workout is appropriate for your health, your fitness level, your recovery, and the environment you are training in. That decision is yours alone, and you accept the risks that come with physical exercise — including injury.

You also agree to:

• Give us accurate information about yourself, and keep it current — plans built on wrong data will be wrong
• Adjust or skip any session that does not feel right, and rest when you need to
• Train with regard for your surroundings — traffic, terrain, weather, heat, altitude and visibility are your responsibility, not the app’s
• Never use the app in a way that distracts you from doing so safely, including while driving
• Seek professional medical guidance for anything beyond ordinary training fatigue

Connecting Apple Health or Health Connect is entirely optional. Krossa works without them, using workouts you record in the app, though it will have less to work with.

You grant access through your device’s own permission prompts, and you can withdraw it at any time in the app or in your phone’s settings. When you disconnect, we stop reading new data immediately. Disconnecting does not delete workouts already imported into Krossa — to remove those, delete your account or ask us. Data we never held is unaffected: deleting your Krossa account does not remove anything from Apple Health or Health Connect, which you manage in those apps.

We use health data only to coach you. What we collect and how long we hold it is set out in the Krossa Privacy Policy.

You need an account to use Krossa. Keep your credentials secure, do not share them, and tell us promptly at support@nuveda.ai if you believe someone else has access. You are responsible for activity that happens under your account.

One account per person. Accounts are personal to you and may not be sold, shared or transferred. You may delete your account at any time — in the app under Account → Delete account, or through the Delete your account page. Deletion is permanent and we cannot restore what it removes.

Krossa is currently free to use while in development. There are no paid plans today and we are not collecting payments.

If we introduce paid features, we will publish the pricing and billing terms before they take effect and will not begin charging an existing account without your express consent. Where a subscription is purchased through the Apple App Store or Google Play, billing, renewal, cancellation and refunds are handled by that store under its own terms, and you will need to manage the subscription in your store account rather than with us.

When using Krossa, do not:

• Reverse engineer, decompile or attempt to extract our source code or models
• Scrape, crawl or bulk-extract data from the service
• Attack, overload, probe or otherwise interfere with the service or its infrastructure
• Upload malware or anything designed to cause harm
• Access another person’s account, or attempt to
• Use Krossa to break the law, or to provide medical or clinical advice to anyone else
• Resell, sublicense or commercially redistribute the service

You may stop using Krossa and delete your account whenever you like. We may suspend or terminate an account where there is abuse of the service, fraud, illegal activity, a breach of these terms, or a genuine risk to other users or to our systems.

Where circumstances reasonably allow, we will tell you why and give you a chance to put it right. If we discontinue Krossa entirely, we will give reasonable notice and a means to export or delete your data. Sections that by their nature should survive termination — intellectual property, disclaimers, liability, indemnity and governing law — continue to apply afterwards.

To the fullest extent permitted by law, Krossa is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that the service will be uninterrupted, error-free or secure, that defects will be corrected, or that any training plan, recommendation or metric will be accurate, complete, or suitable for you. We do not warrant that using Krossa will improve your fitness, prevent injury, or produce any particular result.

Nothing here excludes any warranty or right that cannot lawfully be excluded, including under Indian consumer law.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, nor for loss of profit, data, goodwill or opportunity, arising from your use of or inability to use Krossa.

In particular, and without limiting the above, we are not liable for injury, illness, or death arising from physical activity you undertake, whether or not it followed a plan or recommendation Krossa produced. You accept those risks under sections 3, 4 and 5.

Our total aggregate liability for all claims relating to Krossa is limited to the greater of the amount you paid us in the twelve months before the claim arose, or ₹5,000.

You agree to indemnify us against claims, losses and reasonable costs arising from your breach of these terms, your misuse of Krossa, or your violation of the law or of another person’s rights.

Nothing in this section limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.

We may update these terms as Krossa develops. When we make a material change — one that meaningfully affects your rights or obligations — we will update the effective date above and tell you in the app or by email before it takes effect. Continuing to use Krossa after that means you accept the updated terms. If you do not accept them, please delete your account.

These terms are governed by the laws of India. The courts at Hyderabad, Telangana have exclusive jurisdiction over any dispute, subject to any right you have under Indian consumer law to bring proceedings elsewhere.

If something goes wrong, please contact us first — most things are resolved quickly and informally, and we would rather hear from you than from a court.